The South African government, through SASSA, provides a R500 electricity voucher to help grant beneficiaries manage rising energy costs. This support is designed for low-income households that rely on social grants and are affected by increasing electricity tariffs and ongoing load shedding.

Who Qualifies for the R500 Electricity Voucher
The electricity voucher is mainly intended for active SASSA beneficiaries receiving the Older Person Grant, Disability Grant, Child Support Grant, and Care Dependency Grant. To qualify, beneficiaries must keep their grant status active and ensure their personal details remain up to date in the SASSA system. Eligibility is assessed automatically using existing SASSA records, so no separate application is required.

How the Electricity Voucher Is Issued
The R500 assistance is provided as a non-cash electricity voucher. Depending on the municipality and electricity provider, beneficiaries may receive a prepaid electricity token, voucher code, or digital electricity credit. These can be redeemed at approved outlets to load electricity units onto prepaid meters without using grant money.
When Beneficiaries Can Expect the Voucher
The distribution of the R500 electricity voucher follows the monthly SASSA payment schedule. In most cases, the voucher becomes available on the same day as the grant payment or shortly afterward. Beneficiaries are not required to use the voucher immediately, allowing flexibility and reducing congestion at electricity vendors.
Why the R500 Electricity Support Is Important
For grant-dependent households, electricity expenses take up a large share of monthly income. Rising tariffs affect essential needs such as lighting, cooking, heating, and powering basic appliances. The R500 voucher helps reduce this burden, supporting more reliable access to electricity and improving overall living conditions for vulnerable families.

What Beneficiaries Should Do to Avoid Delays
To ensure uninterrupted access to the electricity voucher, beneficiaries must keep their contact details and residential address updated with SASSA. Incorrect or outdated information is a common cause of delays. Those who do not receive their voucher as expected should contact SASSA directly or visit their nearest local office for assistance.
